Reuse | Recycle

We are committed to reducing our waste

Climate Commitment

We clean up after ourselves and cut our waste.

E-commerce deliveries have a carbon footprint. That's why we support cutting-edge companies that remove carbon from the air.

In addition we recycle most of our packaging which is why you often get your deliveries in second hand boxes using second hand bubble wrap.

What waste we do generate, plastic or cardboard, is disposed of through Biffa Waste Management in a dedicated recycle bin (alongside all our shavings and feed bags from the yard too)

Where possible we use paper based box tapes and the bags our couriers require us to use are made from recycled plastics.

Our centre will shortly generate most of the electricity it requires through our solar project and from the energy we buy in around 75% is from renewable sources.

Together, participating businesses have…

  • Removed more than thousands of tonnes of carbon from the atmosphere
  • Provided carbon-neutral shipping for more than millions of orders

Here's how it works: For every order we receive, a formula is used to calculate the estimated shipping emissions. Based on those estimates, a portion of our revenue goes to carbon removal companies that have been vetted by scientists from Carbon Direct. Those companies use that money to remove however much carbon our shipments created. Any extra funds go toward the further development of carbon removal technologies.

Let's meet a few of the companies removing carbon from the sky.


Heirloom's direct air capture technology enhances the carbon mineralization process. Heirloom's technology speeds up the rate at which naturally occurring minerals capture CO₂ rather than using energy-intensive fans to draw air in.

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Remora captures CO₂ from truck tailpipes as they drive, with the CO₂ destined for long-term storage.

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Charm captures CO₂ using plant waste, converts it into a stable, carbon-rich liquid, and safely stores it deep underground—out of reach of wildfires and soil erosion.

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